One Tough Cookie BarkShop

Speedy Shipping and Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse staff is highly trained and will pack the goods according to the exact and precise specifications. Before shipping your items will be thoroughly examined and secured. Every day, we deliver to thousands of clients in multiple countries. This shows our commitment to becoming the largest online retailer on the planet. There are distribution centers as well as warehouses located in Europe and the USA.

Note: Orders with more than one item are assigned a processing period depending on the item.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hours. It is expected that delivery will take between 3 and seven days.

Returns

We don't control the inventory in our warehouse and factory. The actual inventory can fluctuate at any time. It is possible that inventory could run out once your order has been placed.

The policy is 30 days. If the 30 days have elapsed after you bought your product, we are unable to give you a refund or exchange.

The item should not be in use and must be in the original packaging. It should also be in the original packaging.